hb888 Terms & Conditions

These Terms & Conditions ("Terms") apply to all services, gaming activities, betting features, and financial transactions on the hb888 platform. By registering an account or using the platform, you are considered to have fully agreed to these Terms.

hb888 reserves the right to change or amend these Terms at any time. Members will be notified through the platform as far as possible when significant changes are made. Continued use of the platform after any changes constitutes your acceptance of those changes.

1.1 Age Restriction

To open an account on hb888 and use any service on the platform, a member must be at least 21 years old. If any person registers using false information, their account will be immediately suspended and all deposited funds may be forfeited.

1.2 One Account Policy

Each user may operate only one account. If a single person is found to have multiple accounts, hb888 reserves the right to close all accounts and void any winnings.

1.3 Providing Accurate Information

Members must provide complete, truthful, and accurate information at the time of registration. The name, mobile number, and payment account details must all be consistent with one another. hb888 may request a national identity card or other documents at any time for identity verification.

1.4 Account Security

It is your responsibility to keep your account password and login details completely confidential. If you suspect any unauthorised use or security breach, notify the hb888 support team immediately.

2.1 Deposit Rules

The minimum deposit amount on hb888 is ৳500. Accepted payment methods on the platform are bKash, Nagad, Rocket, Upay, and bank transfer (major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). No other payment methods are accepted.

When making a deposit, you must use the mobile number or bank account registered with your account. If a third-party payment account is used, the transaction may be rejected.

2.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 5 to 30 minutes. However, additional time may be required if identity verification or a security review is needed.

Withdrawals will only be made to the same payment method used for the deposit. For exceptional cases, please contact hb888 support.

2.3 Fraudulent Transactions

In the case of any fraudulent, suspicious, or unauthorised transaction, hb888 reserves the right to conduct an investigation and, where applicable, to suspend the account.

3.1 Welcome Bonus

New members on hb888 receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 gives a ৳1,200 bonus, making the total balance ৳2,200. For deposits of ৳10,000 or more, the bonus is capped at ৳5,000, making the total balance ৳15,000.

3.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times the bonus amount (on the bonus only, not on the deposit). Example: if you receive a ৳1,200 bonus, you must wager a total of ৳12,000 before the bonus funds can be withdrawn.

3.3 Bonus Applicability

• Each account will receive the welcome bonus once only.
• Winnings earned using a bonus may only be withdrawn after the wagering requirement has been completed.
• hb888 reserves the right to change or cancel any promotion.
• If evidence of bonus abuse is found, the account may be suspended.
• Bonus abuse through multiple accounts or coordinated betting is strictly prohibited.

3.4 VIP Program

The hb888 VIP program has 4 tiers: Bronze (up to 0.2% weekly cashback), Silver (up to 0.5%), Gold (up to 0.8%), and Platinum (up to 1.0%). Tier advancement depends on a member's overall activity and contribution to the platform.

The final decision regarding VIP benefits is always at the discretion of hb888.

4.1 Fair Play Policy

All games and betting services on hb888 are operated in accordance with fair play principles. SSL encryption and technical security measures are ensured on the platform. Any form of fraud, manipulation, or use of bots is strictly prohibited.

4.2 Betting Rules

All bets are settled following the applicable rules of the relevant game or sport. If a technical error affects an outcome, hb888 reserves the right to void or review the relevant bet.

4.3 Prohibited Activities

• Betting or gaming using automated software or bots.
• Coordinating with other members to abuse bonuses or promotions.
• Using the platform for money laundering or illegal financial activities.
• Attempting to intrude into any system, software, or security measure of the platform.
• Engaging in harassing or inappropriate behaviour toward other members.

4.4 Technical Issues

If a technical issue or disconnection affects the outcome of a game, hb888 will endeavour to resolve the matter as fairly as possible. However, in such situations, hb888's decision is final.

5.1 Use of Personal Information

Personal information provided at registration is used by hb888 solely for the purposes of delivering services, verifying identity, and preventing fraud. Detailed guidelines on sharing information with third parties can be found in the Privacy Policy.

5.2 Use of Cookies

hb888 uses cookies to improve platform functionality. By using the platform, you agree to the cookie policy.

5.3 Updating Your Information

If any changes to your registered information are needed, please contact the hb888 support team. Support email: [email protected]

6.1 Suspension by hb888

hb888 may temporarily or permanently suspend any account without prior notice in the following circumstances:

• If a breach of the Terms is established.
• If fraudulent activity is suspected.
• If identity verification has not been completed.
• In the case of prolonged account inactivity.
• If applicable for legal or regulatory reasons.

6.2 Account Closure by a Member

If you wish to close your account at any time, please contact hb888 support. You will be given the opportunity to withdraw any earned and eligible funds before the account is closed.

6.3 Inactive Accounts

hb888 may take action regarding the balance of a long-term inactive account in accordance with the applicable policy. Please contact the support team for the specific terms on inactivity.

7.1 Limitation of Liability

hb888 is not liable for losses caused by technical errors on the platform, interruptions to third-party services, or reasons attributable to the user. Members use the platform at their own risk.

7.2 Service Interruptions

The service may be temporarily unavailable due to maintenance, security upgrades, or unexpected technical issues. In such situations, hb888 will endeavour to restore the service as quickly as possible.

7.3 Third Parties

The hb888 platform uses third-party technology from game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and Ezugi. These providers' own policies and terms apply.

8.1 Dispute Resolution Process

For any dispute or complaint, please contact the hb888 support team first. The support team will endeavour to resolve the matter as quickly and fairly as possible. Support channels: 24/7 live chat and email — [email protected]

8.2 Final Decision

In any dispute, the decision of hb888 shall be considered final. However, hb888 always follows the principles of fairness and transparency and strives to protect members' interests.

8.3 Notice of Changes to Terms

If significant changes are made to the Terms, hb888 will publish a notice on the platform. Continued use of the platform after the changes constitutes acceptance of the new Terms.

8.4 Effective Date

These Terms & Conditions are effective from 2026. The latest version will always be available on the hb888 website. In the event of any conflict with a previous version, the latest version shall apply.