For players aged 21 and above only

hb888 Responsible Gaming — Your safety is our priority

Let entertainment be a source of joy, not worry. hb888 gives you the tools to set limits, take breaks, and enjoy a safe gaming environment.

Keep gaming fun, not addictive

Online gaming and betting are essentially a form of entertainment. However, for some people it can get out of control, which has a negative impact on personal, family, and financial life. hb888 believes every player's experience should be safe and in control.

The tools available on our platform — deposit limits, self-exclusion, time-out — are not just rules; they are practical tools built to protect you. Playing at hb888 means playing consciously, responsibly, and with enjoyment.

Remember: winning is never guaranteed, so never play with more money than you can afford or with borrowed money. Always set a clear budget before you play and stay within that limit.

Warning signs

Seek help right away if you notice any of the following signs:

  • Chasing losses by placing more bets
  • Hiding your gaming from family or friends
  • Playing with money meant for bills or debt repayment
  • Feeling unable to stop gaming
  • Neglecting work or studies because of gaming
  • Feeling anxious or angry when you lose

Our protection tools

hb888 gives you several effective tools to keep your gaming experience in control. Learn about them and use them whenever you need.

Set a deposit limit

Set your own limit on how much you can deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. Increasing a limit requires a waiting period, which protects you from making decisions on impulse.

Time-out break

Sometimes you just need a short break. At hb888 you can take a voluntary time-out from 24 hours up to 30 days. During this time your account will be temporarily closed and you will not be able to log in.

Self-exclusion

If you feel gaming is getting out of control, choose self-exclusion. This option lets you fully deactivate your account for an extended period — from 6 months up to permanently. Contact the support team to activate it.

Reality check reminders

You will be notified through regular pop-up notifications showing how long you have been playing. This keeps you aware and ensures you do not lose track of time.

Loss limit setting

Use the option to have your game automatically stopped after losing a set amount. This is an extra layer of protection to keep you within your budget.

24/7 Support

For any issue, at any time — hb888's support team is ready to help in Bengali and English via live chat and email. Do not hesitate to reach out.

Age requirement — 21+

Playing at hb888 is strictly for players aged 21 and above only. Account registration and gambling by minors is strictly prohibited.

If there are minors in your household, use parental control software on your device and keep your login details secure. If you suspect a minor has tried to use your account, notify support immediately.

21+

For players aged 21 and above only. Accounts for minors are prohibited.

Principles of responsible gaming

  • Always treat gaming as entertainment, not as a source of income.
  • Only spend money that you can afford to lose without it affecting your daily life.
  • Avoid gaming while drinking alcohol or in any other impaired state.
  • Take regular breaks — you should not play for long stretches without stopping.
  • Talk openly about your gaming with friends or family.
  • Be careful about the urge to chase losses by placing more bets.
  • Set your own daily limit on how long you spend gaming.

Activate protection tools — how?

Using responsible gaming tools at hb888 is very simple. Follow the steps below:

1

Log in to your account

Go to the hb888 login page and enter your username and password.

2

Go to profile settings

Click the profile icon in the top right corner and go to the "Account Settings" or "Security" section.

3

Open the "Responsible Gaming" section

Find the "Responsible Gaming" tab within the settings.

4

Choose the limit you want

Choose the tool you need — deposit limit, time-out, or self-exclusion — and set the amount or time period.

5

Confirm and save

Confirm the change. Reducing a deposit limit takes effect immediately; increasing one is subject to a waiting period.

If you have any trouble or cannot find the tools, let us know directly via live chat — we will help you right away.

Need help? We're here

hb888 Support

If you feel gaming is causing problems in your life, do not hesitate to contact us. The hb888 support team is available 7 days a week, 24 hours a day in Bengali and English.

Live Chat: Start an instant chat from any page on the platform.

Email: [email protected]

Professional support

Gaming addiction is a recognised health condition. If you feel it is becoming difficult to manage on your own, seeking professional help is very important.

  • Talk openly to family or a trusted friend about the problem.
  • Consult a mental health specialist or counsellor.
  • Join a community support group.
  • If needed, contact the mental health department of your nearest government hospital.

Frequently Asked Questions

You can set the maximum amount you deposit into your hb888 account on a daily, weekly, or monthly basis. Once a limit is set, it cannot be increased before the specified period ends — this protects you from spending more than you intended on impulse. Reducing a limit takes effect immediately.

Yes. Once self-exclusion is active, you will not be able to log in to your account or play any new games, but your existing balance remains completely safe. You can withdraw your balance once the exclusion period ends or by contacting support.

A time-out is a short-term break — typically from 24 hours up to 30 days. It gives you a chance to step away for a while. Self-exclusion is longer-term — your account is fully deactivated for 6 months or more. If gaming has become a real problem, self-exclusion is the right option.

No. The minimum age to open an account and take part in any games or betting activity at hb888 is 21. If an underage account is identified, it is closed immediately and the balance is returned.

First, activate a time-out or self-exclusion. Then let us know via hb888 live chat or email ([email protected]) — we will help you take the right steps. Also talk to family and trusted friends, and seek professional counselling if needed.

Yes. Once self-exclusion is active, hb888 will not send you any promotional or bonus-related communications. After the exclusion period ends, your account is not reactivated automatically unless you request it yourself.

Enjoy safely —
with hb888

Play responsibly, stay within your limits, and keep gaming a source of enjoyment.